RETURNS, CANCELLATIONS & ORDER SUPPORT
Every fine-art print is produced specifically for its purchaser. Because of that, fine-art print sales are final once production begins.
If you need to change or cancel a print order, email hi at skooterschultz dot com as soon as possible. If production has not started, the order can be canceled for a full refund.
Calendar preorders may be canceled through the published preorder deadline. For the 2027 Cloud Calendar, that date is December 1, 2026. After production begins, unused and unopened calendars may be returned within 14 days of delivery. Please contact me before returning an order. Customers are responsible for return shipping on change-of-mind returns.
If your order arrives damaged, defective, or incorrect, email hi at skooterschultz dot com within seven days of delivery with your order number and photographs of the item and packaging. I will arrange a replacement at no cost. If a replacement is unavailable, you will receive a full refund. If the item needs to be returned, return shipping will be provided.
If an order cannot ship within the stated timeframe, you will be notified and given the choice to accept the revised shipping date or cancel the unshipped order for a full refund.
Refunds are issued to the original payment method. Processing times may vary by bank or payment provider.